Go and See on how the Health Sector innovates

This time I took a small team of people from across Tower Insurance to a Go and See in good old Lean fashion (gemba). We learned from the Auckland Health District Board at Auckland City Hospital how they drive change and make continuous innovation happen to grow the organisation. To name just a few of the things that stood out: the approach of Release Time to Care, the practice of Rapid Improvement Events and the Design Lab’s valuing return on portfolio over return on investment.

Getting creative in Kyoto

Creating my own traditional Japanese woodblock prints (木版画, mokuhanga) is something I wanted to pursue for a very long time. Finally I was fortunate to work with Kyoto based artist Richard Steiner in his studio for two weeks.

Rapid Project Review with Gravity in Brisbane

It was great fun to work with the crowd from Gravity again after we mastered the property and consenting programme together at Auckland Council in 2015. This time I facilitated a one day project review in preparation of the second major phase for Gravity’s financial services and public sector based client in Aruba.

Left Davanti Consulting to join Tower Insurance

I left with a crying and a smiling eye. It would have been so great to do more work with Davanti. However, the large scale transformation programme that Tower Insurance runs was just too attractive to give it a miss. I’m working as a Scrum Master with a couple of digital teams and take every opportunity to coach people on all things agile in other parts of the organisation, apart from IT that is.

Joined Responsive Organisations’ network

Teamed up with the Berlin based network Responsive Organisations. Inspired by the practice of responsive architecture, Ethan Marcotte developed the concept of responsive design that has revolutionised the way we do user experience and build user interfaces. Taking things to the next level, Responsive Organizations comes with its own manifesto and applies the mindset to transforming organisations so that they can truly innovate.

Read Leading Exponential Change

Erich Bühler’s book Leading Exponential Change is available from amazon here as of today. I contributed with a short piece on Agile Team Lift-Offs. Worth reading! This book explains how humans typically confront highly changing environments and provides dozens of practical ideas to lead business transformations that help organisations gain greater flexibility while maintaining stability and setting foundations for the company’s exponential growth.

Lean Analytics: Sprinting data science

How might we apply Scrum principles to lean analytics? Similar to a product backlog, we start out with a hypotheses pool that we prioritise. During hypothesis selection we create an experiment by defining the metrics and scope, the duration of the data analysis sprint, the level of statistical analysis, integration, and finally the approach for implementing a pilot. While we run the experiment we construct an audience, extract data and perform statistical analysis. This creates the foundation for reports, recommendations and calls for possible action.
In the team we need a data engineer, a data analyst, a data scientist, and a team facilitator.
Tools are Google Analytics, optimizely, tableau and languages such as R and Python.

Joined Davanti Consulting

Davanti is a business and technology consultancy with deep expertise in customer engagement, digital enterprise architecture, Salesforce and mobility. I joined davanti as a manager consultant with the aim to strengthening the consultancy’s agile practice. Excited to complement my experience of working in an SAP setting with exposure to the world of Salesforce.

Agile coaching for timg

Daniel Ward from timg got in touch to arrange for on overview on Lean and Agile principles for the company’s senior management team. Timg clearly embraces digital technologies to reinvent their business processes. These are ranging from workflow applications and imaging solutions, be it digital mail-room or automated accounts payable. With a better understanding of what Agile is all about they are now in a position to better deliver efficiencies to their clients.